The Maharashtra Real Estate Regulatory Authority (MahaRERA) has reported resolving 5,267 complaints from homebuyers filed between October 2024 and July 2025, addressing issues such as delayed possession, substandard construction quality, and missing promised amenities. During the same period, 3,743 new complaints were filed with the authority, reflecting ongoing concerns in the state’s residential sector.
The announcement coincides with the completion of one year in office for MahaRERA Chairman Manoj Saunik, who succeeded former chairman Ajoy Mehta in September 2024. The authority emphasized that protecting the interests of homebuyers, who invest their lifetime savings in property purchases, remains a central mandate. Complaints typically relate to delays in project completion, deviations in construction quality, and deficiencies in amenities promised in agreements.
Since its establishment in May 2017, MahaRERA has received a total of 30,833 complaints and resolved 23,726 of them. Of these, 23,661 complaints pertain to 3,523 pre-RERA projects, while 6,218 complaints relate to 2,269 projects launched after the authority’s formation. Currently, Maharashtra has 51,481 registered real estate projects, with cases filed against 5,792 projects.
The distribution of complaints highlights the continuing impact of pre-RERA projects, which account for 79% of all disputes resolved during the reported period, while projects launched after the creation of MahaRERA constitute 21%. The authority has implemented measures to expedite resolution processes, including the adoption of a hybrid hearing model that allows both physical and virtual hearings, improving accessibility and efficiency for homebuyers and developers alike.
MahaRERA’s efforts are seen as crucial in maintaining confidence in the state’s real estate sector. By resolving complaints effectively, the authority seeks to ensure that homebuyers receive the homes and amenities they were promised while creating a more transparent regulatory environment.
The authority also highlighted that rising land costs and construction expenses continue to challenge developers and affect project timelines. Despite these challenges, MahaRERA’s complaint resolution mechanism has provided timely redressal, helping protect homebuyer investments and reduce litigation in courts.
Over the past decade, the authority’s interventions have significantly impacted the management of disputes in Maharashtra’s real estate market. The systematic tracking and resolution of complaints, coupled with regulatory oversight, are intended to create a balanced environment where developers and homebuyers can operate with confidence.
MahaRERA continues to monitor projects rigorously, ensuring that developers adhere to approved plans, timelines, and quality standards. The authority’s proactive stance also includes issuing advisories and penalties where necessary, reinforcing compliance with regulatory norms and safeguarding public interest.
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